Let's talk.

We respond within 1 business day.

We'd love to hear about your build, your site or anything in the terms. If your plans are ready, send them through the application so they reach the right desk.

Send a message

Email

business@woolong.com.au

General enquiries, existing facilities and funders.

Complaints

Choose Complaint in the form, or email with Complaint in the subject line. We confirm we have it within 1 business day.

How we handle complaints

Office

Singapore. Woolong Capital Pte Ltd, 9 Raffles Place, #29-05 Republic Plaza, Singapore 048619.

Complaints

Raise a complaint by email or through the form. 3 steps, from your first message to our written response.

  1. Tell us

    Email with Complaint in the subject line, or choose Complaint as the enquiry type in the form. Include your company name, what happened and what you would like us to do.

  2. We confirm

    We confirm we have your complaint within 1 business day.

  3. We respond

    We look into it and send you a written response within 30 days.

Take it further

If our response doesn't settle your complaint, you can take it to the Australian Financial Complaints Authority.